Please be advised that, in response to the ongoing COVID-19 crisis, a large number of our suppliers are severely reducing or completely postponing their services. Broadly speaking, this means that:
- Hotels may offer significantly reduced services in terms of catering, fitness centres and service
- Hotel bookings made up until June 30th may be cancellable or amendable up to 24 hours before arrival dates
- Tourist attractions are temporarily closed, such as Windsor and Edinburgh Castle
- All pre-made bookings between now and June 30th for popular tourist attractions may be refundable or amendable.
Each supplier will operate its own cancellation policies, which are being updated frequently in line with government guidance. Please bear with us as we seek to find the most appropriate solution for you. It may need extra time as we speak with individual suppliers to confirm their cancellation and amendments policies.
As ever, please continue to follow government advice to keep you and your associates safe. We aim to be as flexible as possible and wish to continue serving our client base in the near future, as soon as the government deems it acceptable to return to normal operations.
You can find the latest government guidance at gov.uk/coronavirus.
If you have any questions, please contact us. Due to the current climate, it may take extra time to respond.
Thank you for your patience during this difficult time. We look forward to resuming in the “new normal” and offering you the same world-class service once again.
The All Points North Team.